Add77 Privacy Policy — Your data is our responsibility

1. Introduction

Add77 is an international online gaming and casino platform serving players in Bangladesh and beyond. We believe privacy is a fundamental right — and protecting that right is both our ethical and legal responsibility.

This Privacy Policy clearly explains what information add77 collects, how it is used, where it is stored, and how it is kept secure. By using the add77 website or app, you are considered to have accepted this Privacy Policy.

Add77 has published this Privacy Policy in Bengali for players in Bangladesh. In the event of any dispute, the English version shall prevail, though we are committed to keeping the Bengali translation as accurate as possible.

2. What Information We Collect

Add77 only collects data that is essential to delivering its services. The types of data collected fall into three main categories:

a. Registration and identity information

• Full name and date of birth (for age verification)
• Phone number and email address
• National ID or passport number (for KYC verification)
• Residential Address

b. Financial information

• Mobile Banking, Nagad, or Rocket account number
• Transaction history and amounts
• Deposit and withdrawal records

c. Technical information

• IP address and device type
• Browser information and operating system
• Website access time and activity logs
• Cookies and session data

3. Use of Information

Add77 uses collected data for the following purposes only. We never misuse your information:

• Account Management: For registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification: For KYC verification and age confirmation.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: Analytics to further improve the user experience.
• Contact: To send important updates, promotions, and support messages.
• Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.

4. Data Sharing Policy

Add77 does not generally share your data with third parties. However, sharing may occur in the following limited circumstances:

• Payment Processor: Information required to complete transactions via Mobile Banking, Nagad, or Rocket.
• Legal Authorities: When required by court order or government investigation.
• Security partners: With trusted providers for fraud detection and prevention.
• Auditors & Licensing Authorities: To regulatory authorities for the purpose of maintaining our license.

All third parties with whom data is shared are required to uphold add77's privacy standards and may only use the information received for the specified purpose.

5. Data Retention

Add77 stores your data on secure servers. Retention periods vary depending on the type of data and applicable legal requirements.

• Account Information: For as long as the account is active and up to 5 years after closure.
• Financial Transactions: Up to 7 years, as required by law.
• KYC Documents: In accordance with regulatory authority requirements.
• Cookies and session data: Typically 30 days to 1 year.
• Support Chat Logs: 90 days after the issue is resolved.

Once the designated retention period ends, add77 securely deletes or anonymizes your data. You may request deletion of your data at any time, though some information may need to be retained due to legal obligations.

6. Data Security Measures

Add77 uses a multi-layered security framework to ensure the highest level of protection for your data:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall: Advanced firewall protection to prevent unauthorized access.
• Two-factor verification: Two-factor authentication (2FA) available at login.
• Regular security audits: Regular penetration testing by third parties.
• Data masking: Sensitive information is displayed in partially masked form.
• Staff training: All add77 staff are trained to comply with data protection policies.

7. Cookie Policy

Add77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your user experience.

Cookies used by add77:

• Essential Cookies: To maintain login sessions and for security purposes — these cannot be disabled.
• Functional cookies: To remember your preferences (language, theme).
• Analytics Cookies: To monitor and improve site usage.
• Marketing Cookies: To show you relevant promotions — you can opt out at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain features of the site.

8. Your Rights

Add77 believes every user should have full control over their own data. You have the following rights:

To exercise any of the rights listed above [email protected]- to email us. add77 will respond to your request within 30 days.

9. Protection of Minors

Add77 is strictly an 18+ platform. We never knowingly collect data from or provide services to anyone under the age of 18.

• Age is verified at the point of registration.
• A national ID or birth certificate may be requested if verification is needed.
• Any account identified as belonging to a minor will be closed immediately.
• Parents or guardians may contact support regarding a minor's account.

10. Third-Party Services

Add77 works with select trusted third parties to operate its services. Only the necessary data is shared with these partners, and they are required to uphold add77's privacy standards.

• Payment Gateway: Payment service providers such as Mobile Banking, Nagad, and Rocket process transactions.
• Identity Verification Service: Licensed verification agencies to complete the KYC process.
• Cloud storage: Encrypted cloud services for secure data storage.
• Analytics Services: Anonymized data is used to analyze site performance.
• Customer support tools: Trusted software for chat and ticket management.

These third parties have their own privacy policies and operate in accordance with their applicable laws. If your information is misused by any third-party service, add77 will immediately terminate the relevant agreement.

11. Changes to the Privacy Policy

Add77 may update this Privacy Policy from time to time. Revisions may be made due to business changes, new services, or legal requirements.

• For significant changes, a notification will be sent to your registered email address.
• The date of any changes will be noted at the top of this page.
• For major changes, you will be notified at least 7 days before they take effect.
• Continued use of add77 after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you will have the option to close your account. In that case, you will retain full access to withdraw any legitimate funds.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact the add77 data protection team:

Add77 is fully committed to resolving any privacy-related concerns you may have. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.